dbkk Terms and Conditions — Rules for Using Our Platform
Please read these terms and conditions carefully before creating an account or using any services on dbkk. This document establishes the legal relationship between you and us.
Table of Contents
- 1.Introduction and Acceptance
- 2.Eligibility and Registration
- 3.Account Management
- 4.Deposits and Withdrawals
- 5.Bonuses and Promotions
- 6.Gaming Rules
- 7.Prohibited Activities
- 8.Responsible Gaming
- 9.Privacy and Data Protection
- 10.Intellectual Property Rights
- 11.Limitation of Liability
- 12.Account Closure and Suspension
- 13.Dispute Resolution
- 14.Changes to Terms
- 15.Contact
1 Introduction and Acceptance
These terms and conditions ("Terms") form a legal agreement between dbkk ("we", "us", or "platform") and users ("you", "member", or "user") of our website dbkk.cam.
By accessing the dbkk website, creating an account, or beginning to use any service, you agree that you have fully read, understood, and accepted the following terms and conditions. If you disagree with any part of these terms, please refrain from using our services.
These terms, together with our Privacy Policy and Responsible Gaming Policy, form a complete agreement. In case of doubt, these main terms and conditions will take precedence.
2 Eligibility and Registration
2.1 Age Requirement
dbkk services are available only to individuals aged 21 or older. By creating an account you confirm that you are at least 21 years old. We may request proof of identity at any time to verify your age.
2.2 Registration Requirements
When registering an account you must:
- Provide accurate and complete personal information
- Use a valid and active mobile number
- Create only one account per person
- Create the account in your own name and for yourself — not on behalf of a third party
- Keep your information up to date at all times
2.3 One Account Rule
Only one account is permitted per person, household, IP address, or payment method. Attempting to create multiple accounts will result in all accounts being cancelled and associated funds may be forfeited.
3 Account Management
3.1 Security Responsibility
It is entirely your responsibility to keep your account login details (username and password) confidential. No third party should be given access to your account. If any unauthorized access occurs, you must notify our support team immediately.
3.2 Verification
dbkk may conduct account verification (KYC) at any time. This may require a national ID card, passport, or other documents. Withdrawals may be placed on hold until verification is complete.
3.3 Account Activity
You are personally responsible for all activity carried out under your account. dbkk is not liable for reversing or undoing any bet or transaction made from an account.
4 Deposits and Withdrawals
4.1 Minimum Amounts
- Minimum deposit: ৳200 (per method)
- Minimum withdrawal: ৳500
4.2 Payment Methods
dbkk currently supports the following payment methods: bKash, Nagad, Rocket and Upay. All transactions are completed in Bangladeshi Taka (BDT / ৳).
4.3 Withdrawal Processing Time
Withdrawal requests are generally processed within 5 to 30 minutes. However, this time may increase during verification processes or under unusual circumstances.
4.4 Fund Verification
dbkk reserves the right to verify any deposit or withdrawal request before processing. We have the right to place transactions on hold in cases of suspicious activity.
4.5 Third-Party Payments
Only payment methods registered in your own name may be used. Transactions from third-party accounts are not permitted and may result in account cancellation.
5 Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus up to ৳5,000 on their first deposit. To use this bonus, a 10x wagering requirement must be met.
5.2 Wagering Requirements
Completing the wagering requirement is mandatory before withdrawing any winnings from a bonus. Wagering is calculated based on the total bonus amount. Bets placed on certain games may not count toward the wagering requirement.
5.3 VIP Program
Regular members can join our three-tier VIP program:
- Bronze: Weekly cashback up to 0.4%
- Silver: Weekly cashback up to 0.8%
- Gold: Weekly cashback up to 1.2%
Members are promoted to higher tiers based on active gaming activity and loyalty.
5.4 Bonus Abuse
If any attempt is made to abuse bonuses, collect bonuses through multiple accounts, or circumvent promotional terms, dbkk may cancel the bonus and suspend the account.
6 Gaming Rules
6.1 Game Services
dbkk offers slot games, live casino, fishing games, cricket betting, and other gaming options. Each game has its own rules which can be found in the game interface.
6.2 Game Fairness
Our games use third-party audited Random Number Generator (RNG) technology. We are committed to ensuring fair play and transparent outcomes.
6.3 Technical Errors
If a technical issue or server error affects the outcome of any game or bet, dbkk reserves the right to cancel that specific round and refund the bet amount. We are not obligated to pay out any abnormal winnings resulting from an error.
6.4 Betting Limits
Minimum and maximum bet limits are set for each game and market. These limits are displayed on the game page and dbkk may change them at any time.
7 Prohibited Activities
The following activities are strictly prohibited. In the event of a violation, the account will be immediately cancelled and funds may be forfeited:
- Creating or operating multiple accounts
- Operating an account on behalf of another person
- Using software, bots, or automated tools to manipulate game outcomes
- Operating an account with the intent to circumvent bonus terms
- Using the platform for money laundering or any other illegal activity
- Attempting to interfere with the platform's security systems
- Providing false or misleading information
- Helping minors access the service
8 Responsible Gaming
dbkk places the highest importance on responsible gaming. We believe gaming should be enjoyable and should not negatively affect normal daily life in any way.
8.1 Protective Tools
Members can set the following limits on their account:
- Daily, weekly, or monthly deposit limits
- Voluntarily activating self-exclusion
- Setting scheduled gaming breaks
8.2 Support
For more information and support regarding gaming problems, visit our Responsible Gaming page. Remember — gaming should never be treated as a source of income.
9 Privacy and Data Protection
Your personal information is collected, stored, and processed in accordance with our Privacy Policy. We use SSL encryption and modern security measures to keep your information safe.
Your information will never be sold to third parties. However, information may be shared with authorities when required by law or to prevent fraud.
10 Intellectual Property Rights
All content on the dbkk website — including logos, graphics, text, software, interface design, and trademarks — is the exclusive property of dbkk or held under license from the relevant licensors. Copying, distributing, modifying, or using these materials for commercial purposes without prior written permission is prohibited.
11 Limitation of Liability
dbkk is not liable for any indirect, incidental, or consequential damages. This includes but is not limited to:
- Losses in games or bets due to internet disconnection
- Service unavailability due to technical errors or server downtime
- Account security breaches caused by third-party activity
- Any psychological or financial harm arising from gaming
In any circumstance, dbkk's maximum liability for a single incident is limited to the total amount of the transaction in question.
12 Account Closure and Suspension
12.1 Closure at the User's Request
You may request account closure at any time by contacting our support team. Any pending withdrawal requests will be completed before the account is closed.
12.2 Closure at dbkk's Discretion
dbkk may cancel or suspend an account at any time without prior notice in the following cases:
- Violation of any provision of these terms
- Involvement in fraudulent or illegal activity
- Providing false information or committing identity fraud
- Attempting to abuse bonuses or exploit system advantages
13 Dispute Resolution
In case of any dispute, please contact our customer support team first. We try to respond within 24 hours.
If the matter is not resolved with the support team, it can be escalated to senior management. We are committed to resolving all disputes fairly, transparently, and promptly.
13.1 Final Decision
dbkk's decision on game results or technical matters shall be final and binding, unless a clear technical error is proven.
14 Changes to Terms
dbkk reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published on this page.
For significant changes, we will try to notify you via your registered email or SMS. Continuing to use the service after any changes will be considered as your acceptance of the updated terms and conditions.
15 Contact
If you have any questions or comments regarding these terms and conditions, please contact us:
24/7 Live Chat — Instant support available in Bengali
Email: [email protected]
Our support team is active 24 hours a day, 7 days a week. We are always ready to provide fast and effective solutions to any of your questions.